Ref no: VAC - 10122
Salary: £37000 Per Annum
Location: Hemel Hempstead
Job Type: Permanent

We are seeking a dynamic and committed Registered Manager to join our client’s team in Harrow. Specialising in services for individuals with Learning Disabilities they are now expanding and recruiting into this new role to manage and promote the highest quality of care to service users.

An exciting opportunity to progress with a forward thinking and committed company, who in return can offer support, development and a long term career.

Suitable candidates will have previous experience of working within Learning Disability services and will also hold an NVQ Management qualification, ideally to Level 5 Registered status.

Working 37.5 hours per week across Monday to Friday, this role will also include some on-call responsibility which will be on a rota basis.

Purpose of Position:

1. To take joint responsibility with the registered owner and Care Director as the person-in-charge for day-to-day running of the business

2. To promote a caring environment for service users through high standards of professional practice which are conducive to the physical, emotional, social, intellectual and spiritual needs of the service users

3. To ensure that each service user receives care appropriate to their individual need

4. To implement the requirements of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014

5. To adhere to all policies and procedures issued by the company, embedding them into good practice across the organisation

Principal Responsibilities:

1. Day-to-day running of the business:

a) To manage the day-to-day running of the organisation and to act as person-in-charge whenever asked to by the registered owner or Care Director

b) To provide all relevant information and leaflets to prospective new service users and to visit them in their home for a discussion about the transition

c) To arrange assessment visits as required

d) To decide whether or not the business is able to meet the personal care needs of any prospective service user and to write a comprehensive assessment report

e) To ensure that each new service user receives a written copy of the “terms and conditions” of engagement and ensure that each service user and, where appropriate, their representative or carer understands them

f) To investigate complaints, take appropriate action and report to the registered owner, Care Director and/or Local Authority or the CQC
g) To liaise with and co-operate with CQC inspectors and inspections

h) To liaise and co-operate with Local Authority Monitoring and Contract teams as required

2. Service user care:

a) To ensure that the emotional, spiritual, physical, medical and material needs of the service users are recognised, assessed and met

b) To support service users in the taking of decisions in matters which affect their lifestyle

c) To make or contribute to the assessment of need of each service user in conjunction with the service user, relevant professional agencies and, where appropriate, the service user’s family, and develop a Service User Care Plan which provides a satisfactory quality of life for that person

d) To promote relationships which enable each service user to participate in the life of the local community to the maximum of their ability

e) To ensure the provision of healthcare arrangements which may include the ordering, recording and, where appropriate, the administration of prescribed medication

f) To be responsible with the registered owner for the efficient running of the domestic character of the business which will include ensuring that the dietary needs of service users are met, ensuring that good standards of food presentation are maintained, ensuring that supplies are ordered and ensuring that good standards of hygiene and cleanliness are maintained

g) To ensure the provision of care and support is of a consistently high quality to meet all the needs of the service user in a person centred way

h) To safeguard service users from abuse and acting immediately to report the situation, following the organisation’s policies and procedures including any statutory notification to appropriate Regulations


Thank you for taking the time to review this vacancy. If you feel this could be the right position for you please apply now or alternatively contact one of the team to discuss this role in more detail using the reference number detailed.